I have a Amsec safe that the digital keypad stopped working. I called Amsec technical support, who ran me through a couple of different tests. Everything Amsec had me try, failed to open the safe.Amsec gave me 3 different local locksmith companies. Of those 3 companies, I contacted Anderson Lock and Safe. From the initial phone call all the way to the end solution, I couldn't be more pleased and satisfied with the level of service I received.I was considering purchasing another safe, but my service technician Drew R. explained to me that the safe I was considering as a replacement, although larger in size, was not comparable to what I currently had. Drew explained that my current safe was burglary and fire rated. I really appreciated the education and knowledge that Drew had.I would recommend Anderson Lock & Safe to anyone looking for a reputable company. Should I ever need locksmith services in the future Anderson Lock & Safe will be my first call.
Response from the owner: Hi TicTok,Thank you so much for sharing your experience with us! We are thrilled to hear that Drew provided you with exceptional service and valuable insights during your safe keypad issue. Our team at Anderson Lock & Safe takes great pride in delivering top-notch service and expert advice to all our customers. We truly appreciate your recommendation and look forward to assisting you with any locksmith needs in the future. Thank you for choosing Anderson Lock & Safe!Warm regards,Michael